• Adding a Technician

  Adding a Technician Admins can add new team members at any time from Account Settings. Your plan determines how many technicians you can have (Starter: 3, Pro: 5, Enterprise: unlimited). How to Add a Technician Go to Account Settings from the navigation Scroll to the Team section Click Add Technician Fill in the technician's details: Full name (required) Email address (required — used to log in) Phone number (optional) Hourly rate (requiredFew readers

• Invite vs. Direct Create

  Invite vs. Direct Create When adding a technician, you choose one of two methods to create their account. Here's when to use each one. Invite (Send an Email Link) The technician receives an email with a signup link. They click it, create their own password, and their account is active. Best for: Technicians with reliable access to their email Situations where you want the tech to own their credentials from day one Remote onboarding where you can't hand them a device directlyFew readers

• Technician Limits by Plan

  Technician Limits by Plan Each GlassFlow plan includes a maximum number of technicians. Admins and technicians both count toward your limit. Limits by Plan How the Limit is Enforced When you try to add a technician beyond your plan's limit, the app will block the action and show an error: *"Technician limit reached. Upgrade your plan to add more techFew readers