• Managing Your Subscription

  Managing Your Subscription GlassFlow billing is handled through Stripe. You can manage everything — payment method, invoices, and plan — from the billing portal inside the app. Opening the Billing Portal Go to Account Settings from the navigation Scroll to the Billing section Click Manage Subscription (or Open Billing Portal) You'll be redirected to the Stripe billing portal in a new tab What You Can Do in the Portal Update your payment method — addFew readers

• Upgrading Your Plan

  Upgrading Your Plan You can upgrade from Starter to Pro at any time. The change takes effect immediately and no data is lost. When to Upgrade You've hit the Starter plan's 3-technician limit and need to add more team members You need priority support You need advanced reporting How to Upgrade Go to Account Settings from the navigation Scroll to the Billing section Click Manage Subscription to open the Stripe billing portal In the portal, select UpgradFew readers

• What Happens if Payment Fails

  What Happens if Payment Fails If your monthly payment can't be processed, GlassFlow will notify you and give you time to fix it before access is affected. What to Expect 1. Payment Failure Stripe will attempt to charge your card on your billing date. If it fails, Stripe retries the charge automatically a few times over the following days. 2. Past Due Status If all retries fail, your subscription moves to Past Due. You'll see a warning banner in the app and some features mayFew readers