Adding a Technician

Admins can add new team members at any time from Account Settings. Your plan determines how many technicians you can have (Starter: 3, Pro: 5, Enterprise: unlimited).

How to Add a Technician

1. Go to Account Settings from the navigation
2. Scroll to the Team section
3. Click Add Technician
4. Fill in the technician's details:

• Full name (required)
• Email address (required — used to log in)
• Phone number (optional)
• Hourly rate (required if your shop uses hourly pay mode)

5. Choose how to create their account:

• Send invite — they receive an email with a link to set their own password
• Direct create — you set a temporary password (minimum 8 characters) and share it with them

6. Click Add Technician

After Adding

• Invite method: The technician will receive an email. Once they click the link and set a password, their account is active.
• Direct create method: The account is ready immediately. Share their email and temporary password and ask them to log in and change it from Account Settings → Change Password.

If You Hit the Tech Limit

Your current plan determines the maximum number of technicians. If you see a "Plan limit reached" error, you'll need to upgrade your plan to add more. See Upgrading Your Plan for steps.

Still need help? Chat with us using the support widget.

Updated on: 29/03/2026